Exchange and Returns
What is your return policy?
Any Product/item can be returned or exchanged if it is incorrect/ incomplete or defective/ damaged within 7 days after delivery.Forevertraders.com reserves the right to reject a return request found misusing of our generous returns policy or a product received with missing tags and other components.
What are the conditions for return or exchange?
The Product must be like in same condition as delivered, Unworn, unwashed and without any flaws.
The product must include the original tags, with original packaging.
Your item needs to have the receipt, order number or proof of purchase.
What is the procedure for Returns or Exchange?
You can return/Exchange your product easily through forevertraders.com in few seconds. Just follow these steps:
- For Exchange, please contact at WhatsApp +923111786404 or Email at refunds@forevertraders.com, and provide details of the return. We will ship the required product and delivery Boy will deliver the new product and will pick the old product..
- This service is available in Major cities only (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Sialkot, Peshawar, Hyderabad). For other cities you have to deliver the product at our address (34 HC Canal Garden Lahore) and we will ship new product after receiving the product. There will be no shipping charges for exchange of the product.
- For Return Simply ship the product at "34 HC Canal Garden, Lahore", and we will refund the product price within 72 Hours after receiving the product.
Once we receive your item at origin, we will notify you on the status of your refund or exchange after inspecting the item. Although it depends on the criteria of product and your choice, the product is refundable or exchangeable.
When i'll be refunded?
Once your return is approved, we will initiate a refund to your preferred payment method within 72 hours.
When i'll get my exchanged item?
Transit time for the Exchange shipment is same as our standard delivery time (3 to 5 Business days) from the time exchange is shipped. You will be entitled to get an exchange of an equal value as your original order.